Refund policy

Effective Date: 2018/Feb/01

Thank you for shopping with Nature Zoey LTD PTY. We appreciate your business and are committed to providing you with high-quality products. Please read our No Refund Policy carefully before making a purchase.

1. No Refunds

All sales are final. Once a purchase is made, we do not offer refunds, exchanges, or returns for any reason. This policy applies to all products sold by Nature Zoey LTD PTY.

2. Exceptions

In the event that a product is defective or damaged upon arrival, please contact our customer service team within 7 days of receiving the product. We will review your case and, at our discretion, may provide a replacement or store credit. Proof of the defect or damage, such as photographs, may be required.

3. Shipping Costs

Shipping costs are non-refundable. If you receive a replacement product, you will be responsible for any shipping charges associated with returning the defective or damaged item and receiving the replacement.

4. Contact Us

If you have any questions or concerns regarding our No Refund Policy, please contact us at:

Nature Zoey LTD PTY
Phone: 0815377105
Email: zoeyskin93@gmail.com

By making a purchase with Nature Zoey LTD PTY, you acknowledge that you have read, understood, and agreed to our No Refund Policy.

Thank you for your understanding and cooperation.

Sincerely,

Nature Zoey LTD PTY